Document Type

Article

Publication Date

4-8-2013

Department

Library and Information Services

Abstract

Discovery is a key component of a library's services, and user expectation are high. Even if a Web-scale discovery system is not in the cards, there is plenty a library can do to improve discovery for their users. Librarians at Southern Illinois University Edwardsville have conducted a series of user studies focused on discovery tasks using the library's website and catalog. The lessons learned fro these studies have led to an ongoing redesign of the library's web-site as well as recommendations for instruction. This paper shares successful strategies for evaluating and improving discovery, no expensive software or programming skills necessary.

Comments

This is an Accepted Manuscript of an article published by Taylor & Francis in The Serials Librarian on April 8, 2013, available online: http://dx.doi.org/10.1080/0361526X.2013.760401.

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